CARDORLINK

Shipping and Delivery Policy

Last updated: June 18, 2026


This Shipping and Delivery Policy explains how Cardorlink handles the fulfilment and delivery of orders for our NFC cards, NFC accessories, and digital vCard services. Please read this policy carefully before placing an order.


By placing an order with Cardorlink, You agree to the terms set out in this Shipping and Delivery Policy.



1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Shipping and Delivery Policy:


•      Company (referred to as "We", "Us" or "Our") refers to Cardorlink, 2nd Floor, Dar Village Mall, Dar es Salaam, Tanzania.

•      You means the individual or entity that has placed an order through Cardorlink.

•      NFC Products refers to physical Near Field Communication (NFC) enabled products, including NFC business cards and NFC accessories.

•      Digital vCard Service refers to the online platform provided by Cardorlink for creating, hosting, and sharing digital contact cards, delivered electronically.

•      Order refers to a request made by You to purchase NFC Products or access the Digital vCard Service through our Website.

•      Website refers to Cardorlink, accessible from www.cardorlink.com.



2. Service Availability by Region


Important: NFC cards and accessories are delivered within Tanzania only. The Digital vCard Service is available worldwide.



NFC Cards and Accessories — Tanzania Only

Physical NFC products (NFC business cards and NFC accessories) are currently available for delivery within Tanzania only. We do not ship physical products outside of Tanzania at this time.


If You are located outside Tanzania and wish to purchase NFC products, please contact us at info@cardorlink.com to enquire about future availability in your region.



Digital vCard Service — Worldwide

The Digital vCard Service is available to customers worldwide. Upon purchase or registration, Your digital vCard will be set up and accessible from anywhere in the world via our Website. No physical delivery is required for this service.



3. Order Processing

All orders are subject to availability and payment confirmation. Once your order has been placed and payment verified, You will receive an order confirmation via email.


Processing times are as follows:


•      Standard NFC Products (non-customized): 1–2 business days to process and dispatch.

•      Custom/Personalized NFC Products: 3–7 business days for production before dispatch.

•      Digital vCard Service: Activated within 24 hours of payment confirmation. No physical shipment required.


Business days are Monday to Friday, excluding public holidays in Tanzania.



4. Shipping Within Tanzania

Delivery Areas

Cardorlink delivers NFC products to all regions within Tanzania, including Dar es Salaam, Dodoma, Arusha, Mwanza, Zanzibar, and other major cities and towns. Delivery to remote areas may take additional time.



Delivery Timeframes

Estimated delivery timeframes within Tanzania are as follows:


•      Dar es Salaam (within the city): 1–3 business days after dispatch.

•      Other major cities and towns: 3–7 business days after dispatch.

•      Remote and rural areas: 7–14 business days after dispatch.


These timeframes are estimates only and are not guaranteed. Delivery times may vary due to courier availability, weather conditions, or other factors outside our control.



Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and the weight of your order. Cardorlink may offer free shipping promotions from time to time, which will be clearly displayed on the Website.



Shipping Partners

Cardorlink works with reputable courier and delivery partners within Tanzania to fulfil orders. Once your order has been dispatched, you will receive a shipping notification by email or SMS containing your tracking details where available.



5. Digital vCard Service Delivery

The Digital vCard Service is delivered electronically. After Your payment is confirmed and Your account is set up, You will receive:


•      A confirmation email with login details to access your Cardorlink account.

•      Access to your digital vCard dashboard where you can create, edit, and share your vCard profile.

•      A unique vCard link and QR code that can be shared with anyone, anywhere in the world.


No physical delivery is required for the Digital vCard Service. Access is available immediately upon activation, 24 hours a day, 7 days a week, from any device with an internet connection.



6. Order Tracking

For NFC product orders within Tanzania, tracking information will be provided where available from our courier partners. You will be notified by email or SMS once your order has been dispatched.


If you have not received a tracking update within the expected timeframe, please contact us at info@cardorlink.com or call +255679324265 and we will assist you.



7. Unsuccessful Deliveries

If a delivery attempt is unsuccessful due to an incorrect address provided by You, the recipient not being available, or failure to collect from a courier depot, the following may apply:


•      A second delivery attempt may be made at the courier's discretion.

•      If the item is returned to Cardorlink, You may be required to pay an additional shipping fee for re-delivery.

•      Cardorlink is not responsible for failed deliveries resulting from incorrect or incomplete shipping addresses provided at the time of order.


Please ensure your delivery address is accurate and complete when placing your order.



8. Lost or Delayed Shipments

Cardorlink is not liable for delays or losses caused by third-party courier services, natural disasters, strikes, or other circumstances beyond our control. However, we will make every reasonable effort to assist You in resolving any delivery issues.


If your order has not arrived within the estimated delivery timeframe, please contact us at info@cardorlink.com or call +255679324265. We will investigate the matter with our courier partner and keep You updated.



9. Risk and Title

Risk of loss or damage to NFC products passes to You upon delivery to the address provided at checkout. Cardorlink is not responsible for any loss, theft, or damage that occurs after delivery has been confirmed.



10. Changes to This Policy

Cardorlink reserves the right to update or modify this Shipping and Delivery Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage You to review this policy periodically.


By continuing to use Our Service or placing orders after changes are posted, You agree to be bound by the updated policy.



11. Contact Us

If you have any questions about this Shipping and Delivery Policy, please contact us:


•      By email: info@cardorlink.com

•      By phone: +255679324265

•      By post: 2nd Floor, Dar Village Mall, Dar es Salaam, Tanzania

•      By website: www.cardorlink.com

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